Worst Cotton-On Encounter

Just in case I've never mentioned about it, aside from Forever 21, Kitschen and Nichii, my other favourite hangout retail outlet that sells affordable clothes has to be Cotton On.


C'mon, which one of us don't love cheap and affordable clothes that don't make us look ragged? Well, for sure I am one of the girls who loves fashion but, I can't afford to shop high end brands all the times!

Hence, Cotton On has to be in my favourite Top 5 shopping hangouts!


I even got one of the dresses I've tried above.

Imagine both dresses above retail for RM59 and RM49 respectively. Well... so much cheaper than Forever 21 of course and yet, still trendy!

Sometimes, Cotton On even offers 50% discount on their existing stocks and they even have promotions like Buy 2 RM75 and stuffs like that. Irresistible, right? Well, I think so too!

Normally, my visits to Cotton On outlets around Klang Valley have been so pleasant that I always ended up buying something, but during my most recent visit to Cotton On, Pavilion, KL, the attitude of the staff freaked me out and Cotton On, Pavilion, I'm afraid I've to say this but here goes nothing...

SHAME ON YOU, COTTON ON STAFF, PAVILION, KL!!! SHAME ON YOUR LOUSY CUSTOMER SERVICE!

Lemme tell you what happened.

On 29th of April 2011, I went there with stupid sister because both of us wanted to get a top each that we fell in love with when we saw them at Cotton On, Midvalley. It was due to insufficient time that we didn't manage to try the tops on. So, we went to Pavilion the following weekend to pick up those tops since Pavilion is the nearest mall to our place.

Little did we know, our encounter with the staff working on that day totally put us off and I swear, I've never met such unfriendly, ignorant and rude staff at other Cotton On-s before! Hey, I used to work for retail outlet too and we were not taught to be rude to our whosoever that walks into the outlet but Cotton On, Pavilion, I'm utmost disappointed with your staff.

What happened as soon as we entered the outlet was, I began to look around for a decent dress but even before I could pick out a dress, one of the male staff came up to me and kept on asking, "What dress are you looking for?" "What size do you want?" and bla, bla, bla, yada, yada, yada.

Hey, did your management tell you NOT TO HARASS YOUR CUSTOMERS? I went into your retail because I did not know what you have in store and I would love to look around before picking up and try any dresses and yet, this staff of yours kept on following me everywhere I went and whenever I touched a piece of dress, he kept on repeating, "What dress do you want?" "What size do you want?"

HOW ANNOYING CAN THAT ACTUALLY GET?

Couldn't that staff of yours just leave me alone and until I've seen something I like, I'd ask for his assistance? Perhaps he was trying to be helpful but personally, as a customer, I prefer to look around first before deciding which dress or top or bottom I should be trying on.

I ditched the idea of finding a dress after that and went to your t-shirts' section with stupid sister instead. So, we saw the tops and immediately, stupid sister reached for the colour and design she wanted while I couldn't find the colour I wanted. So, I asked another female staff of yours, "Do you have this in black? I saw your outlet in Midvalley has it and wonder if you still have it." So, she was busy folding clothes and her answer once again, put me off, "Can't you see if there's no black on the shelves, that means, we don't have it. All the stocks are here already."

OH MY GAWD, HOW RUDE?!

Hey, we didn't even open or mess up all the folded shirts and yet, that female staff was so, so rude to us! I only meant to ask a question and yet, she answered me in such a manner? Hey, I am a customer, okay?! I did ask nicely because I was happy that day!

I didn't wanna create a scene with her, hence, I proceeded to head to the fitting room. Okay, nothing special happened in the fitting room but once I came out, stupid sister motioned for me to enter again to give comment on the other tops she was trying on. So, I stood right outside her fitting room, which was the last room on our right. There was a big mirror at the end of the fitting room and stupid sister's fitting room was right next to it.

A moment later, another male staff who was in-charge of the taking care of the fitting room, hastily approached me and said, "You cannot be here if you're not trying, you're obstructing the traffic! You've to go outside and wait."

I was obstructing the traffic? Like how? How did I obstruct the traffic if I DID NOT STAND IN THE MIDDLE OF THE LANE IN THE FITTING ROOM?! All of us girls always ask for friends' or siblings' opinions regarding what fit us best and this particular staff made my sister and I very unhappy.

At that point of time, I was already feeling like smacking all the rude staff in that outlet because they got on my nerve. Normally, I am not someone who can be easily angered but all the staff at Cotton On did a job well done in stepping on my tail with their unfriendliness and also rudeness!

I have a good intention of scolding the rude male staff but stupid sister kept on trying to stop me because she really wanted to buy the top and told me to just keep my sanity.

Did the staff receive training before they officially start working? If so, why did the situation that I've mentioned above happened, some more, on a not so busy week day?

I took a deep breath after that and headed to the register to make payment - no cashier in sight. So, I stood there for at least for a good 5 to 7 the outlet that day and I can remember it very clearly because I was the only one standing at the register, waiting for the cashier to show up!

HEY, ENOUGH OF CRAPPY ATTITUDES BUT EVEN WHEN IT COMES TO PAYING FOR GOODS, YOU'RE DELAYING YOUR SERVICE TOO?!

Although the other staff did see stupid sister and I standing right in front of the register, none of them actually motioned or buzzed the cashier to collect the payment! I really, really was so annoyed at that point of time! Only then, another male staff came! So, he was the cashier that day?! My issue is, he saw us standing in front of the register for quite some time and he made us wait and wait for him to do some other stuffs?!

GOODNESS GRACIOUS! YOUR SERVICE IS NOTHING BUT NONSENSE!

I can still remember so clearly that there weren't a lot of people in your outlet that day! If the staff were delivering such service at the time where there are a lot of customers and everyone was so, so busy, I would understand their situation but, lemme repeat again, THERE WERE NOT A LOT OF CUSTOMERS THAT DAY!

That was my WORST encounter with the WORST staff at Cotton On!

After this, I don't think I'll be taking another step back into Cotton On, Pavilion. The team of staff who deliver such service SUCKS and their PR skills seem below zero to me!

Rude, unfriendly, pushy, impatient, bla, bla, bla...

I'll just stick with Cotton On, Midvalley or 1 Utama - at least they are always helpful, cheerful and friendly no matter how busy they are from what I could see because normally I'll only go to Midvalley or 1 Utama during weekends since the journey there took awhile from my place in KL. So, for Cotton On staff at Midvalley or 1 Utama, well done and keep up your fiery working spirit and good customer service! I will definitely go back there again!

As for Cotton On, Pavilion, to whosoever that is in charge, hopefully the in-charge will take initiative to improve the staff's PR and also customer service skills.

Enough say - disappointment after disappointment!

The progress so far...

There are times when I come to think of how my life actually started off to where I am standing now, I can't help but to feel somehow pathetic about the whole thing.

Just like right, I'm facing my laptop, blogging while having my mind all on my assignments that are going to due in another 4 more days.

Progress 1 - only 1683 out of 12000 words and 4 more days to doom's day!

I can't help it but another part of me is worrying about the lecture I'm going to deliver on Wednesday, in which I need to prepare around 30 to 35 slides to accommodate the 3 hours' class from 9am to 12pm and guess what? I haven't done a single thing!

Progress 2 - done nothing and 3 more days to doom's day!

Then again, I've my thesis proposal to submit in another 12 days while for the presentation of the proposal, it will be held in 11 days.

Progress 3 - done nothing, have yet to come up with a topic and 12 days to doom's day!

Progress 4 - done nothing, have yet to know how to present and 11 days to doom's day!

All in all, I have to start worrying about my final examination that is going to be held in another 1 more month, in which I have not started with any of my damn revision yet.

Argh... I'm damn stressed now!

This doesn't help much when I'm still down with a backache. Yeah, it's gotten better but still, I can't sit for very long as being directed.

My life is a bitch!!!

WTF?!

I hate DiGi, I really hate DiGi although I still subscribe to DiGi!

I thought DiGi provides the cheapest call rate but hell, no! DiGi lied to me!

My brother came home a while ago, asking, "How the heck could your phone bill reach RM150.88?"

I was dumb-founded because all of a sudden, my mind went blank and I couldn't think. How the hell did my phone bill go up from RM98 to RM150.88 this month?

In February, I really SMS-ed him kao kao and the total bill was around RM98 only despite the fact that he is using Maxis and one SMS costs 15 cents. MCB, DiGi wanna kill me, I think!

Most of the calls I've made were to mum and dad. We can talk for hours and talk like mad but it's kinda impossible for the bill to reach RM150.88 this month, right? Yeah, I did call BFF often but she's using DiGi as well!

Previously, when I signed up for DiGi postpaid, the person told me that if my monthly bill reaches RM120, every call after that would be free of charge. Yeah, being a cheapo I am, I subscribed right away. So, the very next month, when I've gotten the bill, I almost jumped out of my skin when my bill was RM132.

WTF!!!

It ended up that the stupid DiGi person was lying about the promotion because when I made a call to the customers' service, they told me that the promotion isn't valid any longer.

Fuck you, DiGi!

I'm very much depressed over the bill honestly and I'm thinking of going back to using prepaid to control my expenditure. From today onwards, no more calls or SMS-es unless they are necessary!

DiGi, you sucks big time!

Let's set aside the issue about DiGi for a while... I have so many complains today! I hate my typical, boring and monotonous life!

As soon as I woke up this morning, the only thing that came across my mind was food. Can you believe that I've been eating like mad since Monday and all the food I've eaten was so damn fattening can die?

Initially, I thought perhaps I could lose some weight during these 3 weeks of leave but heck, I ended up eating more than I could ever remember!

When I went to try on some of my previously bought clothes, especially my jeans, they cannot be buttoned any longer!

Fuck you, weight gain!

Then again, blame it on the stupid study week when all of us need to finish up our freaking Language and Gender assignment until wee hour of dawn! I've been staying up until 5a.m. these days just because my mind went into blank state and I've to sit there quietly to figure out what to write!

Fuck you, assignments!

There will come a day when I finally have to sit for my first paper next week and I'm damn NOT ready for it at all and the first paper is the toughest, "Varieties of English." OMFG... How am I going to answer all the three questions?

Rin just SMS-ed and emailed me regarding how Cass and her are going to answer the exam questions and I totally have NO idea on how I am going to do so!

Fuck you, exams!

Also, I've been feeling so freaking depressed because of my UGLY short hair! I can't seem to pull off any make-up or hairdo well these days because of my short hair and I despise my short hair and I totally regret listening to him, went ahead and chopped off my long hair!

Now, it keeps me thinking - probably he hates me because I look fugly with short hair, so, we broke up.

I miss my long, black hair so, so much... Please come back to mama... Mama promise I'll never let you out of my sight again...

I swear, if my hair grows longer this time, I'm NEVER EVER going to chop it off ever again. If there's someone who goes to you and say, "Short hair suits you better - you look younger."

Reply by showing him or her your middle finger and say, "Fuck off and try cutting your long hair short and tell me how it feels!"

Remember NOT to trust him or her saying short hair suits you better. It's bullshit, I tell you!

Fuck you, short hair!

At the end of the day, I realize even if I grumble and grumble about these things, it wouldn't help much.

So, I tarik balik every 'fuck' word I've used.

Thus, I rest my case. Good night, peeps!

Surviving after 6 hours...

Can you guys actually believe that I finally reached home after a freaking 6 hours flight from KLIA to Sibu Airport?

It was so damn crazy!

The whole trip is like this...

KL --> Kuching --> Sibu --> Kuching --> Sibu

Crazy, man, CRAZY!!!

We were not even being informed that our flight would stop over at Kuching for 40 minutes for some stupid immigration clearance! There we were, waiting in a stupidly long queue just to get our transit ticket chopped and then, went back to the plane - yes, with all our luggage in our hands!

That was one of the stupidest thing people would do! Because of that, my flight that was supposed to land at 8 p.m. at Sibu was re-timed to 10 p.m. since the stupid immigration clearance took us some time!

After that, at 10.10 p.m. when we were already reaching Sibu Airport, the flight captain informed us that it was unable to make landing due to poor visibility and bad weather at Sibu. They tried 3 times and finally, gave up and headed back to Kuching International Airport.

CRAZY!

We reached KIA at around 10.45 p.m. and I was beginning to feel so damn bored and mad and altogether, I had mixed feelings - I hated the trip home for the first time of my life!

But thanks to Sweetie Pie that he made my day by dropping by at KIA just to let me catch a glimpse of him - even though it was from far away since I couldn't go out of the waiting hall. Yeah, both of us were waving at each other from so far away. When I told mum about it, she said we were so cute!

Yes, I know, right?

Haha... I was happy again after that. We boarded the flight back to Sibu around 11.15 p.m. and I was already praying hard that I'd get home faster. True enough, at 12.10 a.m. I finally reached Sibu Airport and wasted RM52 for taxi fare to get home since dad couldn't wait for so long!

That was really, really the freaking-est stupidest thing on Earth!

My goodness! I can't believe I survived the 6 hours flight from KL to Sibu! I would have reached Australia in 6 hours as well!

Cause you have a bad day...

Yes, I have had a bad day - everything starting from early morning until late at night was bad. So bad that you couldn't even imagine how pathetic my life is these days... In fact, I've just complained to Bernard about every single thing that took place since my shift started today.

I did freaking hell lotsa mistakes that I was bombed by TJ for more than 3 times. First, there was wrong labeling of drinks. Instead of marking "L" at the drink section, I went and marked "T" there. When TJ was preparing drinks, he was furious and asked, "Angel, what the heck is this? There's NO such drink as "T" here!"

Okay, my bad, that was my mistake.

Again, when I was preparing drinks - I got confused between Iced Caramel Macchiato and Iced Latte. For Latte, shots are supposed to be poured into cups first but for Iced Latte, milk is supposed to be first but I got mixed up because another partner told me that shots are to be first. TJ was mad again and asked, "Who was the one that tell you shots should be poured into cups instead of milk for Iced Latte?"

Darn... I was already in a bad mood and he caught me red-handed. What can I say to defend myself? To put the blame on another partner just because he taught me that? No, I wasn't even mad at TJ for bringing this up because I know I was wrong.

Later on, when it was closing time, I was supposed to clean up the bar. Since I've done my job earlier than expected, I did the bar map. TJ was curious when he saw me doing that and asked, "Angel, do you know what shift you're in? Is cleaning the bar map your job?"

I was like, "Err... no but another partner didn't do, so, I thought I would just help her since she went back already."

Then, you should see TJ's expression, "Don't go and poke your nose into other people's job, okay? If that's NOT your job, you don't need to do it for them!"

My baddest bad... Kind deeds don't applied here, you know? But never mind, I think I should be able to differentiate what is MY job and what is NOT.

Sigh... It was a long day and I'm glad it's over. Also, yes, I'm looking forward to go home tomorrow that I wish time would just sizzle now.

I missed sayang's call today - he was just trying to reach me, telling me that he was at IJN, waiting for his dad outside the operation theatre. At the same time, he was urging me to go visit him and his dad since I'd be back tomorrow and we won't see each other until next Friday. Ah... All of a sudden, I feel like I'll be missing him, not much but a bit - him and his naughty and silly jokes that would always cheer my day.

I'll be updating soon - as soon as I got home!

The geram-ness...

Note: 12 more hours to Sociolinguistics' paper and I'm still here, doing nothing about it - this time die kao kao already!

As the matter of fact, I'm quite geram today lor... Yes, I was geram when I woke up this morning and I am still so damn geram right now!

I admit I'm such a pig at times because I only wake up like 11 o'clock every morning but can you put the blame on me since I sleep so late at night? Yeah, I know, you guys are thinking, "Why can't she go to sleep earlier?"

My answer would be, "Hey, I'm a night person, okay? I can focus better in things I want to do especially late at night. So, quit telling me what to do."

After doing some last minute revision last night, I turned in around 3 a.m. but one hour went by, two hours went by... My eyes were not close yet! I found out I couldn't sleep at all because I was kinda worried of my paper tomorrow!

Around 5 a.m. at last, I got some sleep and at 9.30 a.m. a SMS woke me up. I ignored it but half an hour later, another SMS came in - Dammit, can't you just let the girl have a peaceful sleep? One of the SMS-es was from Biotherm, updating of my membership points while the other one was from Maybankard.

Darn... and another hour later, stupid sister sent a SMS... OMG... Nowadays, she kept on waking me up early in the morning. When I asked her about it, she said, "Oh, that's just something I love to do - waking you up early in the morning!"

The time was 10.30 a.m.

I brushed my teeth and getting ready to send my brother off to work. When I opened the main entrance's door, I found a note stuck to the side of the sliding door.

MCB, I missed Mr. Postman!!!

Good. That means I needed to go all the way to KL Sentral to pick up my package!

So, there I was at KL Sentral around 2 p.m. when a lady told me, "Miss, you punya package akan sampai pukul 8 malam because our postman belum balik lagi. Sorry, ya."

First of all, no big deal about going back there to get my package again but the shittiest thing was that... I paid RM6 for the parking fee and I ended up getting nothing?!

Darn...

I reached home around 2.30 p.m. and realized I haven't duplicated my house's keys and that if I don't get it done by tonight, my brother wouldn't be able go out of the house after I leave early tomorrow morning.

On the top of the good luck that I've been receiving today, I haven't finish revising for my stupid paper tomorrow. Geram!!!

I need to get my keys duplicated later and get my stupid package too...

So much of a good week ahead of me...

My decision is...

When the standard of living is rising, of course you're expecting better and efficient services for the money you've paid. Instead, things happened the other way round in OUR BELOVED COUNTRY. Yes, you heard that?

End of story.

I don't wanna bitch about the price hike of the fuel, food and yada, yada, yada. I'll leave it to other people to blog about - I'm not so interested in politics because I don't like politics and politicians.

I wanna complain again!

Yes!

I'm having my PMS and I get irritated very easily these days!

I was already mad at the superbly poor service from POS Malaysia that I didn't get my supposed-to-be-received-letter since two weeks ago! All my friends have gotten theirs two weeks ago and mine arrived two weeks letter. What kinda stupid service it that?


The letter was issued on the 20th of May 2008 and then, it was delivered on the 30th of May 2008. Fine, no problem with that...


Okay, it was delivered on the 30th of May 2008 - fine with me. I was supposed to get the stupid letter on the 4th but since it was Gawai from the 1st of June until the 3rd of June, so, I didn't blame POS Malaysia for it.

But then...

What the heck were they doing? The airplanes stopped functioning on the 1st to 3rd of June so those people were not able to fly the letter to Sarawak is it?

Fine, what about the week from the 4th to 9th of June? Oh, still busy with Gawai, is it?

This is what inefficient is!

They took too much of my precious time and the letter only arrived this morning!

~ See, I got proof that it got here today! ~

Lao niang is so fucking irritated already lor! I couldn't get the earlier air-ticket because I told Rey that I can only be sure of the application result when I get to see the offer letter with my own eyes. I even have to trouble Rey to check the result for me - see how much troubles have the inefficient services caused us?

Damn irritated now!

I got more annoyed when I realized they made some typo error in the letter! WTF?!


First, the put "CIK" in front and then, all of a sudden, they changed it to "PUAN."

CIS... If they're going to combine CIK PUAN, I wouldn't mind but fancy them, calling me a "PUAN" instead of "CIK"?

Where is the courtesy? Didn't mamma ever teach them not to address ladies as "PUAN" in letters if you're unsure of her status?

If that's the case, I might as well, find some guy and marry him, then, you can start calling me "PUAN," ain't I right?

Wah, what happened to me? I'm so easily angered these days...

So, my FINAL decision is...

.

.

.

.

.

.

.

.

.

.

To continue my studies. Yes, in UM even though they have made some typo errors!

I wanna complain!

First of all, yes, I just so love to complain - even about little stuffs and then, I wanna make it big, big, big to make your lives miserable because I feel so darn annoyed with everything right now!

If you don't know, not long ago, I've just set up another blog that enables me to update myself and perhaps some friends about my journey in food-hunting. I named the blog, "Angelicious Food" with my name in front of it because I simply love food and that is why I'm so fat.

In an entry, I wrote about Sushi Tie, a Japanese restaurant that recently opened two branches at Sibu after the lauching of it's main branch at Pedada. If you don't know, click here and read it.

Enough say about the nonsense.

Now, I wanna complain about their services and staff! Yes, I wanna complain, complain and complain!!! I hope the owner of Sushi Tie reads this entry!

The courtesy of the staff at Sushi tie SUCKS big time!

S-U-C-K-S!!!

My sister and I went there for the second time because she was craving for Sushi the other day. So, why am I so furious? These are why...

1. So, we took our seats and then, there came the staff - she asked for our order. Fine. No problem with that... As we were looking through the menu, I noticed that the stupid waitress looked kinda impatient. How can you expect us to finish the menu in an instant? So, I told her, "We'll order from you if we want later. We'd like to get the sushi-s from the conveyor belt." STUPID STAFF didn't understand me and answered, "HAH?!?!" with a very rude and loud tone before walking off just like that! WTF is happening to the courtesy of this stupid girl? Lao niang super beh-song with an attitude like that lor!
2. My sister and I were busy choosing the sushi-s of our choices from the conveyor belt and that stupid girl kept on looking at us and making notes on her note pad. I knew she was writing what we took from the conveyor belt. TMD. I felt like an alien because I could actually see some writings on her stupid, fugly face that read, "Don't even know if you can afford to pay or not later." I cannot pay, you idiot girl? I can even throw my money right into your fugly face! You better open your eyes wider and see who you're messing with! Lao niang super hate that kinda stupid girl who pretended like she's super smart like that lor!
3. After that, the stupid girl went gossiping with her colleagues - about us! I know! She was pointing at my sister and I on-and-off and kept on eyeing on us! Shit-laa! Face me if you wish to gossip about me! If you don't dare, go to hell because you are so cowardly! Lao niang super hate it when people gossip about me behind me lor!
4. I was already furious at their service at that time, so, I nudged my sister, signalling to her that I wanted to leave. She was okay, thus, asked for the bill. Stupid GIRLS and not girl could only stand there and looked so idiotic when we were waving to them all the while. In the end, we stood up and went to the counter, paid and leave! Lao niang super-duper hate this kinda people!

With these kinda services, I tell you, sure Sushi Tie won't have a lot of customers or should I say with stupid girls like that to be the waitresses there, you die-laa, Sushi Tie! If you wish for more people to go there, fire those stupid girls and re-hire someone new and make sure you interview them and test their courtesies!

Learn from Sushi King!

I hate Sushi Tie!